Travel

Latam Airlines Medical Policy: Rules With In-flight Assistance

For the safety of passengers LATAM Airlines provides many beneficial services like special assistance as well as onboard support for passengers with health needs. When you plan your journey with any kind of medical issues then Latam airline allows medical requests but you need to follow their rules and provide documents on time. So this article is about medical travel rules of Latam Airlines along with their onboard help.

LATAM Airlines Rules for Passengers Traveling for Medical Reasons

Medical Certificate

If a passenger has a health problem then the Latam airline asks for a medical certificate before travel because they need to check if the person is fit to fly. 

Advance Notice

Passengers have to inform the Latam airline before the flight if they need medical help, because the airline needs time to arrange support like a wheelchair.

Submit Documents 

After informing Latam passengers have to submit all required documents within the given time like documents must be sent before the flight departure.

Companion Requirement

Sometimes a passenger may need a companion if they cannot manage alone. So according to Latam the companion must be an adult and able to help.

What Medical Help Is Provided on LATAM Airlines

Basic First Aid

Note that Latam airline provides first aid kits on board. These kits are used by trained staff, but they are only for basic help and not for full medical treatment.  

Trained Cabin Crew

Also cabin crew members of Latam Airlines are trained to manage health situations. They can help in situations like dizziness and they follow proper procedures.

Special Assistance Services

You can also request services in different cases like wheelchair help or support during boarding. These services are arranged before the flight to make travel easier for needy people.

Medical Support System

The airline also has a medical support system where trained professionals can guide the crew in serious situations so sudden situations can be managed properly. 

What Is The 24-hour Rule For LATAM?

  • With this rule of Latam it is possible for you to cancel your ticket within 24 hours of booking.

  • But note one thing that your flight has to be at least 7 days away from departure.

  • Because when you cancel within this time then you can get a full refund.

  • In case you booked through a travel agent then contact that agent instead of the airline.

  • It is necessary to check your ticket type because some fares may have different conditions.

Finishing 

Remember one thing that if you are travelling with Latam Airlines and you have any kind of serious medical conditions then it is always better to inform the airline early because it helps you avoid problems later and gives you proper support. Also don't forget to keep your documents ready and follow all rules of the airline. Lots of passengers do not understand “What Is The 24-hour Rule For LATAM?“ But knowing this rule can help you save money when your plan changes suddenly.