Travel

Latam Airlines Confirmation Issues: Causes And Easy Solutions

By questopedia 11 Nov, 2025 2

Most passengers of South America and other cities choose LATAM Airlines because both local and international passengers can fly in aircrafts like Boeing and Airbus. But after booking sometimes passengers start worrying when their ticket confirmation takes time or shows as pending. This article will guide you about why LATAM ticket confirmation takes time and how to confirm a pending booking.

Reasons LATAM Ticket Confirmation Takes Time

System Updates

When you book a ticket then note that LATAM’s system needs to check seat availability, issue the ticket and update records and this process sometimes takes a few hours. 

Payment Processing 

After you make the payment, the system may need some time to check it and once the payment is confirmed LATAM will send you the confirmation email.

Travel Agent Bookings 

Also if you book your flight from a travel agent then the confirmation may take longer. LATAM issues the ticket only after receiving complete information from the agent.

Website Issue

If lots of passengers are booking during sales or holidays then the system may become slow. So during these times confirmation emails might take a few extra hours.

How to Confirm Pending LATAM Bookings

Check Email

It is necessary to check your email because LATAM sends an email with your Order Number and payment details and if you got that then your booking is confirmed.

Visit My Trip

You can also go to the My Trips section on LATAM’s website where you have to enter your details. If your trip shows up there then your booking is valid and ticketed.

Contact LATAM 

When your booking does not appear online then contact LATAM’s customer service. Give your details to the agent and they can verify your booking.

Wait Sometime 

If everything is correct and your payment went through then it is safe to wait because pending bookings get confirmed automatically once the system refreshes.

Does Latam Have A 24-hour Cancellation Policy?

  • Passengers can easily cancel their Latam booking within 24 hours in many situations.

  • But this rule usually applies if you booked directly from LATAM’s website or app.

  • Note that the ticket must be purchased at least seven days before the flight date to qualify.

  • And after 24 hours normal cancellation charges may apply based on your fare type.

  • If your bookings are made through travel agents then follow their different cancellation rules.

Final Words 

Lastly, remember that booking confirmation delays with LATAM are common and usually happen because of payment checks or system updates. You can check the My Trips section to confirm your ticket status and also stay calm if your ticket shows pending because most issues are fixed automatically within hours. If passengers ask "Does Latam Have A 24-hour Cancellation Policy?” Then the answer is yes means if you change your mind soon after booking then you can cancel within 24 hours without paying a fee. So it is best for you to book carefully and check your confirmation status early.