United Airlines has made customer-friendly policies of refund. Because of that, if you follow the procedure correctly, your flight will qualify for the waiver if changes or the cancellation will be made to it. You would need to make sure that you have cancelled the official website of United Airlines only when you have purchased it from the official website, In case you have got your reservation made from a third party. 

Procedure to get in touch with United Airlines for a refund: 

To get the United Airlines refund, you must make sure that you have chosen the steps given below.

Speak to the executive from the customer support:

You can call upon the official number of the customer support. Once you have called upon the official number, you only need to choose from the options provided by the automated voice service. In the present case, you need to select the option of "Refund & queries." After that, a person from customer support will be there to help you out with the refund. 

Live chat with the executives from United Airlines:  

To connect with the United Airlines customer service, you can even choose the option of live chat. There are several benefits of this option. One advantage is that you'll be able to save the transcript of the conversation you had with the executive from the customer support team. 

• Get on the United Airlines official website. 
• Now you need to select the option of "Contact us." At the bottom of the homepage. 
• You'll see the chat option. Please select it, and then a chat box will open up on your screen. 
• Now select the options which are relevant to your query. Soon, the conversation will be moved to a live agent from United Airlines. 

Now you can share the details through the chat, and then you'll be able to save the chat transcript. You can even choose the discussion language at the start of the conversation. Another advantage you'll get in the chat option is that you'll be able to select the language in which you want to chat. 

The refund policy of United Airlines:

• There is a twenty-four-hour flexible booking policy. Through that, you'll be able to make the cancellation and the changes to your booking within twenty-four hours of the booking, and you'll be eligible to get the refund. However, make sure that you have made the booking at least seven days before the flight's departure date. 
• The essential economic reservation will not be eligible for the refund of the United Airlines. 
• Suppose your flight is eligible for a refund. Then you can select the option of "My Trips" to apply for a refund. 

After following the information above, you'll receive a refund in your account.