Travel

Klm Inflight Wi-fi And Entertainment: What You Should Know

By questopedia 01 Jul, 2025 181

KLM airline has won the hearts of people with its services which have been helping people to travel to more than one hundred and fifty places for a long time. Before travelling with KLM some passengers want to know about  Wi-Fi rules and in-flight screens because they want to stay connected and entertained when they fly. This guide gives you information about the rules for using Wi-Fi on KLM aircraft and content available on KLM screens.

How to Use Wi-Fi on KLM Flights

Message Pass 

KLM gives you a free Message Pass to send and receive text messages on apps like WhatsApp and Messenger.but you cannot send photos or videos with this pass. 

Surf Pass 

After buying a Surf Pass you can check email and browse websites and you pay for one hour or for the full flight. The speed may be slow if many people are online at once.

Stream Pass 

This amazing pass lets you share photos and watch videos and you can also stream music. It costs more than the Surf Pass but gives you more freedom. 

Buying a Wi-Fi voucher

For a voucher you can connect your device to the KLM network and open the portal page in your browser. Choose the pass you want and enter payment details. 

What Content Can You Watch on KLM Screens?

Movies

On the KLM screen you can watch new blockbusters and classic films. You can browse by genre like action or comedy and when you find a movie you like just press play.

Music

Also there is a music library with playlists for everyone. The sound quality is good through the seatback screen or your own headphones. You can play your music with lyrics.

Games and e-Magazines

KLM screens also have games like puzzles and quizzes to pass the time and you can easily read a selection of magazines and newspapers in digital form. 

Flight map and information

On the screen you can see a live flight map with your route and speed. You can check the estimated time of arrival and the weather at your destination. 

Cancellation Policy of KLM Airline 

  • Cancel any ticket online without a reason free within 24 hours of booking

  • When you have a Light or Standard ticket and cancel after 24 hours.then it is non-refundable.

  • But if you booked a Flex ticket then you can cancel later for free or for a small fee depending on the fare.

  • Also note that Business Class tickets are usually refundable but check your fare conditions.

  • If suddenly your flight is changed or cancelled by KLM then you may get a refund or a free rebooking.

Conclusion

Remember to choose the right Wi-Fi pass for your needs because each pass offers different benefits and check the screen menu early in your flight so you can plan your entertainment. In case you have more questions about klm cancellation policy then visit the KLM website where they explain each fare in detail.