Travel

Familiarise Yourself With The Rules And Guidelines Of Qatar Airways' Cancellation Policy.

By Alternative Help 31 May, 2025 147

Passengers may face a change of plan, for which they might have to cancel their existing booking, making them question whether they will get a proper refund. Passengers need not worry about this with Qatar Airways, as their generous cancellation policy allows passengers to get a fare refund if they request it within a specific time. This way, passengers can effortlessly modify their existing bookings based on their needs. However, having a proper idea of the guidelines is essential for exploring the sections below and understanding the rules. 

Qatar Airways Flight Cancellation Policy

Qatar Airways is strict about its rules, which remain the same for everyone, including adults, children, and infants. Upon cancellation, your refund will depend on various factors, such as the request time, fare type, and loyalty program tier. To understand the policies, go through the sections below:

Rules Regarding Cancellation

(i) If passengers decide to cancel their flight tickets within 24 hours of purchasing them, the applied charges will depend on their loyalty program level. To understand it better, explore the pointers below:

  • Platinum & Gold Prominent Members: Members of the elite tier will not be charged any additional or cancellation fees for modifying their booking. 
  • Silver, Burgundy, or a family/guest of a Platinum or Gold Member: If these members request to cancel, the airline will charge them an additional fee of $25. 

(ii) Suppose the passenger considers cancelling their flight ticket between 24 hours and three hours before departure. In that case, the additional charges will also depend on the passenger's loyalty program tier. Understand it properly through these pointers:

  • Platinum & Gold Prominent Members: Elite tier members will be charged no additional charges or cancellation fee for cancelling their flight ticket
  • Silver, Burgundy, or a family/guest of a Platinum or Gold Member: These members will be charged an additional cancellation fee of $100 for cancelling the flight ticket. 

(iii) If the cancellation of flights is requested within three hours of the scheduled flight departure, the airlines will declare the passenger a 'No-show.' The refund amount will be returned based on the rules mentioned below:

  • In such a case, Avios and collected cash will be forfeited, and no amount will be refunded. 
  • Only government and airport taxes will be returned to the source of payment. 

Process of Cancellation

Passengers can effortlessly request cancellation through the official Qatar Airways website. To do so, follow the steps mentioned below:

  • Step 1 - Visit the official Qatar Airways Website at www.qatarairways.com. 
  • Step 2 - Click 'Manage Booking' and enter your reference number and last name. 
  • Step 3 - Retrieve your booking details and click 'Cancel.'
  • Step 4 - Follow the further procedure. 

Conclusion

In conclusion, we discussed some of Qatar Airways' cancellation policies and the procedures that need to be followed. To request a cancellation, you can either follow the steps mentioned above or contact Qatar customer support. "How can I get in touch with Qatar in the UK?, the US, Europe and more?" You can visit their website from your region and contact them through their phone number.