Japan's largest airline that offers safe and reliable travel to over 80 different destinations of the world is ANA Airways and passengers choose it for good performance. But travelers with special needs may face extra challenges when they fly like a deaf passengers can miss announcements or blind passengers cannot read signs. Through this article you will learn about ANA airways support for deaf travelers as well as their services for blind passengers.

ANA Support for Deaf Travelers

Availability of captioned announcements

ANA shows captions to passengers on in-flight entertainment screens so everyone can read safety instructions. This helps deaf travelers stay aware of any important information.

Special assistance request

Also if you want you can ask for a sign language interpreter but keep in mind that you should request this help when you book or at least 48 hours before your flight.

Visual maps and guides

ANA provides printed maps and visual guides at check-in and boarding gates so deaf passengers can use these maps to find restrooms, lounges and gates more easily.

Staff training on hearing impairment

Ground staff and cabin crew of ANA airways receive basic training like writing notes or using tablets with text to know how to communicate with deaf passengers.

ANA Services for Blind Passengers

Guide dog policy

For people with visual impairment ANA welcomes service dogs on board but you need to notify ANA when you book and send proof of vaccination at least 72 hours before departure.

Audio announcements 

Crew of ANA make clear audio announcements for boarding and landing and in-seat systems speak menu options or entertainment controls.

Personal assistance at airport

ANA staff can guide blind passengers through security to the gate and they will offer an escort service so you do not get lost in a busy airport.

Pre-boarding help 

Blind passengers are invited to board early so they can find their seat in a calm cabin and store luggage safely and staff will show you the seat.

Reserve Your Seats On ANA

• Use the ANA website on your mobile and enter your booking code and last name.

• Then please choose the Manage Booking option and select your flight.

• You have to click on Seat Reservation then select the seat.

• Click on Confirm and If there is a fee pay with your credit card.

• You also have a chance to call the ANA reservation center for seat reservation.

• Also make last-minute seat changes if seats are available at the airport counter.

Final Thought 

Remember that it is good for ANA to know about your hearing or vision needs as soon as you book so they can prepare your support without stress. Also guardians and companions should keep extra batteries for hearing devices and please take care of your loved one while boarding. Passengers who ask, " How Do I Reserve Seats On ANA? Use the ANA website to pick your seat but you should check seat availability and reserve early to get the spot you like