Facebook is one of the oldest yet popular Social Media Platform and this platform has the largest user base but still Facebook is an Online Platform, and it could create problem while using the said application and if you are facing any kind of issues while using Facebook, then you can contact to Facebook help desk, but how can one do it? If you are stuck in this Question, then you don't need to worry about now, because in this article you will learn the ways to reach out Facebook support. Looking for help with Facebook Live Support Chat? You can only access this feature if you have a Facebook business page or are using Facebook Checkout.
- Start by heading over to your Commerce Manager.
- Next, click on the Education tab.
- Select Contact Support and follow the prompts.
There are two ways to access the chat:
1. Visit the official help page at https://business.facebook.com/business/help/
2. Use the link under the chat button at https://business.facebook.com/fmp/partner-toolkit/support/operational
3. Your chats will be available in Messenger, and you can chat every day from 8 AM to 10 PM.
Help Center Option of Facebook
Normally there is no way to reach out the Facebook customer service team, but this is one of the easiest way to do this. Below are the steps which you need to follow to get the help from Facebook help center:
- Start the process by signing in on your Facebook account.
- Then, you need to click on your profile picture and there you will find the "Help and Support" tab.
- Hereafter, you have three options, and you will have to opt with "Help Center".
- In this way, you will be directed to the Facebook help center page, where you can follow the on-screen instructions to get the assistance regarding your query.
Get support through "Report a Problem" Tab.
You can also attach screenshots or videos to illustrate the issue you’re experiencing. Once you submit your report, a member of the Facebook team will investigate it. You can check the status of your report in your account. If they don’t agree with your assessment, you can request a review.
Facebook Community
If you have a business account, you can message Meta for Business directly. Just hop onto their main page and hit the send message icon, which you will find at the top. Your chats will pop up in your Messenger tab. Currently, only businesses using Facebook for Business can utilize Live Chat. However, Meta has begun offering live chat for Facebook users who are locked out of their accounts. Keep in mind, only customers running active ad campaigns on Facebook can chat with the Facebook support team. If you’re not advertising, you’ll need to fill out a contact form instead. If you don’t have a business account, the Facebook community forum is a fantastic resource for help. Here’s how to navigate it:
- Look for the question mark icon in the top right corner of your Facebook page and click on it.
- Once you’re on the Help Centre page, scroll all the way down.
- At the bottom left, you’ll see "Visit Help Community." Click it to access the forum.
Wrapping It Up!
Wish you never find yourself in such a Situation, but if you do need assistance on Facebook, there are plenty of ways to get support and hoping that you have read the above article which was about How do I get to Facebook chat? And It might seem a bit overwhelming at first with all the different options, but once you take a moment to understand what each one offers, you’ll quickly find the help you need without any hassle.
