Hotmail offers free webmail services through which you can send or receive emails, manage the calendar, video call other users, and use many other services. If you are having any issues with the account or need to get information about something, then get in touch with customer service, as they are always available to help you with any problem. There are different mediums to get in touch with customer support and get assistance for the problem.
Mediums to get in touch with Hotmail
Dialing the customer support number
Speak to a live representative directly by calling their customer support number. As you get on hold with someone, they are going to share all the information and provide an effective way to resolve your issue. Go through the given instructions to learn about the process of calling:
- Dial the contact number and select a language to continue.
- Tap on the button for the desired option.
- Within a few minutes, a Hotmail representative will get through to you.
- Briefly explain the issue you are facing and mention all the account information.
- After that, they will get you the information and also help you over the phone to solve the problem.
Chatting with a live agent
Another way to receive a quick reply from customer support is via chatting with a live agent, where you need to type a question, and the representative will respond with a solution. The option is available 24 hours a day on the support tab of the website. Given are the instructions to chat with the live agent:
- Navigate to the Hotmail application or website on your device.
- Then, you have to choose the "Customer Support" tab from the homepage.
- Press the desired topic and click the option to start a live chat with the agent.
- Write down the query with the relevant information and receive a reply with an answer.
Sending an email
You can use the customer support email of Hotmail to get a response for your problem. Compose a new email, mentioning a summary of the problem along with your account details and also attract a related picture or screenshot. After a few days, you will receive a reply with an effective solution.
What are the least busy hours for connecting with Hotmail?
Any user can reach out to Hotmail's customer support at their desired time because they have 24-hour live assistance. If you are getting on hold for a long time, then it has to be due to the high call flow. The best last hour to get in touch with customer support is the morning time; the wait time will be a few seconds or minutes, and the live person will connect with you.
After reading the above-described details, you must have gotten the answer to "How do I contact Hotmail about my account?" along with the complete process and the best time to reach out to customer support. To get any additional details or help regarding its other services, visit the support page.