If anyone is looking for the best platform where he/she can share their journey experience with Air France so don’t need to worry about it because Air France accepts complaint from every passenger. But, passengers must know the actual procedure for the complaint so if someone wants to share their complaint with Air France. Just, read the comprehensive procedure:

Types of complaints accepted by Air France:

Air France is a highly popular airline in France and it offers plenty of services or features that make travelers' journeys exciting and comfortable. If anyone wants to know the actual complaints or feedback that has been accepted or responded to by Air France. See the pointers:

• Passengers are allowed to make a complaint about the inflight services.
• If the voucher, offers, and promo codes are not working but, validity is still there.
• The passenger faces inappropriate behavior from the customer service helpdesk.
• In case of a double or overbooking, still refund will not be back.
• Misplaced seat position or class changed without any previous notice and many more things.

Moreover, if you are getting similar issues or problems related to the airline's service then, you are allowed to speak with a live person of the airline and get complete help.

How can I raise a complaint via phone Call?

If someone wants to raise the complaint using the helpline number then, follow the step-by-step instructions about it.

• First of all, the passenger needs to open the mobile application/ website of Air France.
• Login to the account and enter the credentials.
• Next, pick the Help & Support category where you need to tap on the Contact Us facility.
• Over the call, you are allowed to call on the mentioned helpline number.
• Finally, make a complaint and a live agent will register your complaint with a very fast and right methodology.

Can I submit a complaint via the Live chat option?

Yes, anyone can avail of the online live chat support feature of Air France and raise a complaint request there. To know the entire procedure, just read the instructions:

• Earlier, you need to open www.airfrance.com through any search engine.
• Next, sign in airline account through credentials.
• After that, you are allowed to pick the Help and Contact facility that is given at the bottom of the homepage.
• Now, you will get the chance to pick the Live Chat facility.
• Here you are allowed to write about your complaint and get the perfect guidance from a live person on how to write a complaint.

How do I complain to Air France?

If anyone directly raises a complaint to Air France it can be possible only using the IVR auto voice response facility where anyone can directly contact to the live person after listing the actual complaint issue of Air France. Namely:

• Initially, you have to dial the presented phone call.
• Over the call, you will get the chance to pick the native language by pressing 1.
• Press 2 complaint about the inflight amenities.
• Press 3 feedback of the customer service.
• Press 4 to raise the complaint for the boarding or document-related issue.
• Press 5 for quick and fast feedback on the check-in and baggage.
• Press # to make a complaint with the help of the live representative of the airline.