Travel

All Achievable Procedures To Talk To A Live Person At Singapore Airlines:

By questopedia 22 Nov, 2023 89

Singapore Airlines is one of the prime and top-notch airlines of the Republic of Singapore. The Airlines provide the world's best-class facilities with very affordable fares. Apart from that, it comes with decent customer service where any flyer can talk to a live person and ask for any kind of solutions related to the airline's services. So, before or after booking if anyone wants to get help from a live person, follow the mentioned procedures.

What Are the Essential Procedures for Talking To A Live Person At Singapore Airlines?

If someone wants to know about the service-related information and facing any query then, connect directly with the live person using the mobile application, WhatsApp live chat, Feedback, IVR auto voice response, and social media facility. Let's see all the procedures comprehensively.

How do I Talk to a Live Person at Singapore Airlines?

To get the live person, flyers can easily reach out using the mobile application, WhatsApp live chat, feedback, social media support, and IVR instructions. To get each procedure with step-by-step guidance.

Procedure 1: Via Mobile Application:

  • You have to install the Mobile Application of Singapore Airlines from the Play Store or Apple Store.
  • Now, Log in Airline account through credentials.
  • Next, pick the Help menu and then, tap on the Call Us
  • Talk with a live person after calling the Mentioned Helpline Number.
  • During the call, you are allowed to ask anything related to the airline's services.

Procedure 2: Via WhatsApp Live Chat:

  • To avail of the help using the WhatsApp Live Chat, just visit www.singaporeairlines.com.
  • Login Account through credentials.
  • Next, choose the Help Category and then, reach out to the Chat Now
  • Link your device with the mentioned WhatsApp number.
  • After that, you are allowed to write your Concern or Issue over the chat box.
  • Finally, you will get a comprehensive solution from the live chat person of the airline.

Procedure 3: Via Feedback:

  • If you want to share your travel experience then, open any search engine and type https://www.singaporeair.com/feedback-form/.
  • Fill in the complete details and tap on the submit button.

Procedure 4: Via Social Media:

  • Open any reliable and comfortable search engine and type the URL facebook.com/singaporeair or www.twitter.com/singaporeair  under the address bar.
  • Visit anyone's social media profile or page and talk to a live person.

Procedure 5: Via IVR:

  • To get the IVR procedure, just dial the presented phone number which is accessible 24/7.
  • Over the call, press 1 where you are allowed to choose a suitable language.
  • Press 2 for the travel itinerary modification or changes.
  • Press 3 for the special assistance.
  • Press 4 for the rebooking, rescheduling, cancellation, and refund requests.
  • Press 5 for the extra baggage allowances and manage your booking.
  • Press 6 for the booking-related help.
  • Press 7 for overbooking, compensation, and claims-related help.
  • Press 8 to connect directly to the live person.