Travel

How Do I Talk To A Real Person On Aeromexico?

How do I talk to a real person on Aeromexico?

Whether you want to make a reservation at Aeromexico or would like to take assistance on an already reserved ticket, the customer service executive can help you with your requirements. Aeromexico has a 24-hour available customer support team where one can talk with a real person to obtain assistance. A real person can be contacted on the channels like phone calls, live chat, and social media accounts.

What is the procedure to get through to Aeromexico through a phone call?
To call Aeromexico, one needs to obtain the official customer service number from the site. You can navigate the contact number based on your region from the site or can adhere to the mentioned steps for calling:

  • Ring a call on the Aeromexico phone number: +52 (55) 5133 4000 / +1 802 304-5760,
  • Press 1 to obtain assistance in a different language,
  • Press 2 to obtain assistance on the default language,
  • Carefully hear the IVR options,
  • Pick the key to divert the call to a real person,
  • In a moment, you will have a real person to talk to in Aeromexico.

What is the procedure to get through to Aeromexico through live chat?
The individuals who take assistance through the live chat can save themselves from the long hold times on the call. The chat assistance can be taken with the help of the following steps:

  • Visit the Aeromexico homepage,
  • You can navigate the chat icon on the bottom by scrolling,
  • When you click on the icon, a dialogue box will pop up.
  • Select the topic on the chat dialogue box,
  • Then, you will receive related prompts,
  • As you choose the appropriate prompt, you will get the assistance accordingly.

What is the procedure to get through to Aeromexico through social media?
Nowadays, Aeromexico can be found on several social media platforms for talking to a real person about travel requirements. You can choose as per your preference whether you like to connect on Facebook, LinkedIn, Instagram, YouTube, and Twitter. These accounts can be reached directly from the Aeromexico site, and you can send the queries to the inbox to receive answers from a real person.

Can I deliver an email to Aeromexico to obtain answers to travel queries?
Yes, one can deliver an email to Aeromexico to obtain answers to various queries related to travel. Compose the email with the required questions; make sure to add the flight details if it relates to a booked flight. After that, add the personal and contact information and send it to amssrwebcc@aeromexico.com. The revert of the email can be expected in 48 hours from an official person.

What services can be obtained from Aeromexico?
Aeromexico offers several doubts and travel assistance to travelers. Here is a list of the reasons for which you can contact the customer service:

  • Inquiries related to the flights and services.
  • Reservation request from an official on an Aeromexico flight.
  • Required changes on a booked flight or the cancellation of the same.
  • Seat selection on the booked flight before the check-in.
  • The request for special assistance.

Hence, reading the above information, you must be aware of the different platforms to talk to a real person on Aeromexico. The reasons to contact an official are also listed above that you can consider.