Whenever passengers book their flight tickets online through the airline's official website, there is a list o things that need to be kept in mind before they cancel their flight tickets. Suppose they proceed to cancel their Vueling flight. In that case, people need to learn the rules and regulations mentioned under the Vueling cancellation policy and the procedure that is needed to be followed to cancel your flight, which is explained here for you in detail.
Vueling Airlines cancellation Policy
The travelers can cancel their flight ticket without paying the cancellation charges if they proceed with it within the initial 24 hours of reservation. However, this rule applies only to the reservation in advance of seven days before the scheduled departure of your flight ticket.
If they proceed to make the cancelation after 24 hours, in that case, they will get the refund amount after making the payment of cancellation charges, or in case of a non-refundable flight, they will get the travel credit for a future booking.
If the cancellation is proceeding with in terms of any medical emergency, in that case as well, the airline provides them with a complete refund of their booking amount. However, the passengers can claim the amount only after they provide the airline with the medical documents supporting their reason.
If the cancellation is made because of any technical issue on the airline's behalf, in that case as well, the passengers will get a complete refund for their ticket amount from the airline within 15 days of cancellation.
The process to make the cancellation with Vueling Airlines
Look for the 'Manage Booking' section on the homepage once you reach the airline's official website.
Once you get onto the 'Manage Booking' page, you must enter the booking reference code and the passenger's surname to proceed further.
You need to search and select the cancellation option once you reach the flight details page.
There will be another page where you want to mention a list of things, including the flight details, along with the reason for canceling your flight ticket.
Once the flight and cancellation details are complete, you'll get redirected to the flight details page.
Follow the on-screen directive to pay the cancelation charges, if applicable.
Once it's done, you'll receive a confirmation in your email mentioning that your ticket has been canceled successfully and connected with the customer service agent of the airline to initiate the process to get the refund.
On-call process of cancellation
The passengers can connect with the airline by calling the executive and asking them to initiate the cancellation process. The steps to proceed with the cancellation over call are given here for you.
Dial the customer service number 011-34-931-51-81-58, and once getting connect, you will hear a recorded call menu.
Follow the on-call menu, choose the cancellation option, and request to connect with the customer service agent.
Once the recorded call process is complete, there will be a short waiting time before the representative from the customer service team will connect with you to proceed with the flight cancellation.
Bottom Line
The passengers can connect with Vueling customer service to learn the process of cancellation and refund as well as to inquire about the policies.
