Technology

Hidden Guide To Acquiring Support From Facebook

Suppose you were casually scrolling your Facebook feed and you came across an account that has your pictures uploaded on it. There are some obscene messages, and pictures are also shown on the page. Now you want to take some action because these types of information can harm your image, so it is best to connect with the helpdesk, but if you are thinking about how to do so? Then keep on reading the information given below to find out the best ways to reach the helpdesk. 

In what condition can you get Facebook customer support?

There can be multiple reasons for acquiring support from the helpdesk, and some of them are given below-

  • For complaining phishing attempts.
  • For appealing against blocked accounts.
  • To get a business account on Facebook.
  • For making advertisements on the application.

What are the tested ways to reach the helpdesk of Facebook?

Facebook users can use multiple online and offline methods to reach the support center of the company and get the required aid. Some of the tested procedures are given below for you to follow.

Through Facebook Community-

Suppose you want to get an instant solution to the common issue you are facing. In that case, you can try posting your query on the community pages, and users and support center executives will help you in resolving the situation as soon as possible.

  • You have to visit the official community page at www.facebook.com/help/community/.
  • Now you have to find the ask a question tab available at the top of the homepage.
  • You have to type your query in the search bar, and you will get a related topic shown on the page, or you can simply write your issue and get the required support within 1-2 business days.

Through Phone number-

You can find the dedicated phone number on the official support page, or you can simply do a google search for the phone number, and you will be able to get the dedicated phone number for your region. After dialing the number, you will be able to hear the prompts on call, and after choosing the related button, you will be able to hear the possible solution to the issue that you are facing. To connect directly with the agent, you have to press 0 and wait for a bit on hold. After getting connected, explain your situation and get the required support for it.

Through business and partner support-

If you own a business account and want to get support from the support team, then you can also utilize the live chat support option.

  • You have to visit the commerce manager page and sign into your account.
  • Now you have to find the education tab and click the support.
  • You can choose from the chat or email options.
  • And after choosing the option, a blank chat screen will be displayed, and you have to type your message with 700 words.

Conclusion-

If you are still thinking, How can I talk to a live person with Facebook? Then you can try using the social media pages of the organization on Twitter. You can write your query on the Twitter page and get the required solution within a few hours if you are facing a critical situation.