When the passengers plan a journey, they make sure that their trip remains stress-free and they have the best journey experience. But what if, because of some emergency, they had to cancel their tickets or their tickets got canceled? In both situations, they need to know the one common thing, which is Lufthansa's cancellation and refund policy, under which they will be enlightened about the circumstances in which they will be eligible for a refund. Therefore, they need to know all the guidelines mentioned in their policy for such information.
The cancellation and refund policy of Lufthansa:
If the passengers cancel their flight ticket within 24 hours of purchasing it, they can request a refund.
If the passenger had any medical emergency or demise at home, they could claim a refund from the Airline.
If the passengers had some previous medical history because their health suddenly deteriorated, they are eligible to request a refund.
The passengers must submit the required documents to claim their refund for medical emergencies or demise.
If the passengers have booked a refundable ticket, they can claim a full refund.
If the passenger's flight is delayed for more than 3 hours and does not want to travel anymore, they can cancel it and claim a full refund.
If the passengers have booked their flight ticket through a third party, then a 24-hour cancellation window will not be eligible.
The cancellation charges depend on the class, destination, and time the ticket was canceled.
Ways to cancel Lufthansa Air Ticket:
Online: The passengers can cancel their flight tickets themselves without any issue. They have to go through some simple steps given below to cancel their ticket:
Visit the official website of Lufthansa.
Click on "My Bookings" and fill in the booking code and first and last name of the passenger.
Go to the Menu and click on cancellation.
Follow the further instructions and cancel the ticket.
The passengers will receive a cancellation number which will be used at the time of refund request.
Through Phone: If the passengers do not have time to cancel their flight tickets, they can ask Lufthansa customer service to do it. They just have to dial 1 (800) 645-3880, follow the IVR and ask the customer support executive to cancel the ticket.
The given information will help the passengers to How do I talk to a real person at Lufthansa? So that they can help them in canceling their ticket and enlighten them about the terms and conditions of Lufthansa's cancellation and refund policy. For additional queries, navigate to the official website of Lufthansa.
