Travel

Prompted Ways Of Reaching Out To The Turkish Airline Helpdesk

Imagine you are traveling for the first time with Turkish Airlines, and you are planning to take your service dog with you, but you have no idea about the airline's pet policy. In this situation, it is best to connect with the travel advisor of the airline and ask for guidance but if you are unable to do so and wondering about the best ways to get through the customer support of Turkish airline then keep on reading the information that is given below-

In what situation can you ask for the required support from the Turkish Airline support center?

There are many cases where the knowledgeable staff of the airline can provide their experienced advice, and some of the matters are listed below-

  • For group bookings.
  • For flight changes.
  • To acquire special assistance.
  • To check the flight status.
  • In case of lost or damaged luggage.

What are the best options for having a dialogue with a live Turkish airline agent?

There are many online and offline procedures available for passengers by which they can connect with the helpdesk of the airline and ask for the required support. Some of these options can get you an instant solution, and some will take much more time to get a response.

Through call-

Passengers can call the helpline number, which is present on the official website contact us tab. This number is available 24/7, so they can dial it any time of the day. If you want to have a quick connection, then you can try calling the airline from early morning, around 6 am, to the afternoon, around 12 pm. After dialing the phone number, you will have to follow the IVR prompts on call. Choose your preferred language. After hitting the related key 

Through live chat- 

If you don't like waiting for a long period of time on hold, then you can use the live chat option to connect with customer support. This option is present on the official website contact us tab. 

  • Go to the official website of the airline at www.turkishairline.com.
  • Navigate the contact us tab available on the top of the home page.
  • After choosing the option, you will get sent to a different page, and from there, you have to choose the chat with us option.
  • After this, a blank chat screen will get popped up on your screen, and you have to enter a gist of your situation there.
  • You will get various links to possible solutions on the screen, and after choosing any of the options, you will get sent to the possible solutions page after following the instructions; you can resolve the issue by yourself.
  • In case your issue is not given in the list, then you can type "live Representative" in the box and wait for the agent to connect with you.
  • After getting through to the agnet, provide your reservation details and explain the issue.

Through email-

Passengers can also send an email to the airline at customer2@thy.com and get a revert within 7-10 working days.

Conclusion-

If you are still confused about How do I get through to Turkish Airlines? Then you can use social media platforms like Facebook to make a connection with the airline and get help.