Travel

A Quick Guide To Know About How Do I Talk To A Live Person At Alitalia Airlines?

Alitalia Airlines is known as ITA, refer as Italian Trasporto Aereo. ITA Airways is equipped with environment-friendly and modern technologies to offer passengers world-class facilities at affordable prices. Do you want to have a wonderful journey experience with Alitalia Airlines? Book the tickets online. In case of any issues, you can reach the airline. How Do I Talk to a Live Person at Alitalia Airlines? 

In which languages can I get assistance via call? 

The call is the first thing that comes to the mind of the passengers if they are dealing with any issues. To speak, the Alitalia Airlines customer service phone number is +1 877-793-1717 24 hours. The helpline is toll-free to assist the passengers. So you can get assistance in multiple languages like Italian/English/French. So follow the IVR instructions: 

  • Press 0 to select your language. 
  • Press 1 to make the reservation. 
  • Press 2 to cancel and change your flight. 
  • Press 3 to request a refund from the airline. 
  • Press 4 to speak with a live representative at the airline. 

How to reach faster for specific reservation queries? 

Passengers can use the different numbers to make reservations faster: 

  • If you want to connect from Italy, try the contact number. Dial the contact number 800 936090 for web assistance and flight cancellation from 06:00 to 24:00. Special assistance is offered from Monday-Friday 09:00-20:00. On weekends and special holidays, call timing is 09:00 to 17:00(CET). 
  • International passengers can also reach Italy customer care via +39 06 85960020 for ticket purchases, changes, refunds, flights, and fares details. To get assistance daily from 06:00 am to 12:00 pm. 

Is email an option to speak with a Live Person at Alitalia Airlines? 

For the convenience of the passengers, the airline offers different email to reach the earliest. Check below to find the suitable mail address:

  • bookingschangesrefunds@ita-airways.com for any purchase, change, or refund
  • specialassistance@ita-airways.com to request Special Assistance services like medical assistance, unaccompanied minors, and special baggage from the airline. 
  • complaints@ita-airways.com to complain about the services/ experience causing displeasure to passengers. 

Passengers can follow the airline on social media to get more updates about their next flight. Alitalia Airlines have a good presence on the platforms such as Facebook, Twitter, Instagram, and LinkedIn. Follow the steps: 

  • Visit the website. ‘
  • Scroll down to the social media icons. 
  • Click on your preferred icon. 

After that, you can share your concerns with the social media representatives to get a resolution from the airline. Visit the website for more details.