Comprehensive Knowledge To Approach Southwest Airlines

Whether you are making a flight reservation and you need assistance, or you have any concerns regarding your trip, you can reach the customer care service of Southwest Airlines using different available alternatives to get rid of your issue. Read the following section to obtain a detailed description of the approaches.

Different available methods to reach Southwest Airlines

Southwest Airline makes sure that the customers remain satisfied with Southwest's services and thus provide different options to reach them and resolve any issue. The following alternatives can be used by the passengers to contact them;

  • Via phone call
  • Via live chat
  • By sending a mail
  • By using social media

If you want to know a quick yet detailed description of the above-mentioned ways, then you can use the information provided below.

Via phone call: If you want assistance from a live person, then this is the best available option. If you are booking a flight ticket for an elderly person and you are wondering, "what is the senior fare on Southwest?" then the age, according to airline regulation, is 65 or above, but they do not offer discounted fares. To use this option, you need to dial the official phone number of the airline according to your country, and soon, it will be connected to a computer-generated voice.

After that, you need to dial one of the options from the following IVR menu:

  • Press 1: to select your language
  • Press 2: to book a ticket
  • Press 3: for flight cancellation or refund request
  • Press 4: to know the airline policies
  • Press #: to request a callback

After pressing one of the alternatives, you will be connected to the corresponding representative, who will provide the finest possible solution to get rid of your issue.

Via live chat: If you want to resolve your issue quickly, then this option must be preferred. To use this alternative following instructions must be followed:

  • Visit Southwest Airlines' official website via your browser.
  • Click on the "contact us" page.
  • Now from the available options, select the option "chat with us."
  • Type your issue in the space available and send it by hitting the submit button.
  • Soon you will be assisted by a live person who will guide you to resolve your issue.

By sending an email: This alternative is also available to reach the airline to get the desired assistance. To use this option following steps must be followed:

  • After visiting and navigating to the contact us page, you need to select the option of "send an email:
  • Now you need to fill in all the mandatory fields of the contact form and mention your issue in the text box. You must also attach all the supporting documents.
  • Finally, end the procedure by clicking the submit button.

By using social media: If none of the options works for you, you can use this alternative to reach the airline by sending a direct message to the official Southwest account. The following platforms can be used to contact them:




By following the above-mentioned ways, your issue will be cleared, And you will not be confused about: "How old is senior fare on Southwest?" anymore. The customer care service is available to help its customers.