Do you often face unexpected errors that close the QB application, and wonder why QuickBooks keep crashing? These constant crashes or program failures can often lead to data loss, which might be hard to recover. The QuickBooks Desktop crashes when opening company file after changing the Windows or program settings. It can also occur after you update the application or Microsoft Windows to a newer version. However, some other underlying issues can also cause QuickBooks to crash when opening a company file. In this blog, we will understand the root cause of this error and take countermeasures to resolve it.

Facing a technical issue due to the company file crashing? Our experts are ready to assist you. Contact us at 855-888-3080to speak with a QuickBooks expert and get your account back on track.

What Triggers QuickBooks to Crash When Opening Company File?

Let’s delve into the reason as to why does QuickBooks Enterprise crashes when opening a company file. Listed below are some potential culprits that can trigger this error and cause QB Desktop to crash suddenly.

• Your data file might be damaged or corrupted.
• Outdated version of QB application.
• There may be some issues with the installation files.
• System incompatibility with the QuickBooks program.
• Missing program files that are crucial to run QBDT.
• Blockage from other programs running in the background.
• The company file might be too big to open on your device.
• Improper or unfinished installation of QuickBooks.

These are the reasons why your QuickBooks crashes when opening company file. To resolve this error, follow the methods below to troubleshoot it yourself.

How to Get Rid of the QuickBooks Desktop Crashes When Opening Company File?

Here are some proven and working solutions that you can follow to resolve this error and prevent it from occurring on QB Desktop.

1. Use QuickBooks File Doctor

You can run a diagnosis and repair on your damaged company file by using the QB file doctor with the given steps:

• Download the QuickBooks Tool Hub and open it.
• Navigate to the Company File Issues tab.
• Click on the ‘Run QB File Doctor Tool’ option.
• Type in the Admin account credentials when prompted.
• Hit Next, and the tool will repair damage to the data file.

1. Run QuickBooks Install Diagnostic Tool

This tool diagnoses and repairs the installation issues with QB program files. Follow the steps below to run the QB install diagnostic tool.

• Head to the Installation Issues section and find QuickBooks Install Diagnostic Tool.
• Click on the tool and do as the instructions say to repair the installation files.
• Once done, relaunch QB Desktop.

1. Update QuickBooks Desktop

Install the latest updates for QB Desktop with the following steps to prevent QuickBooks crashing when opening a company file.

• Open QuickBooks Desktop and locate the Update available tab.
• Click on Install Now to start installing the new updates.
• Let QBDT install updates in the background.
• Once the updates are installed, restart QuickBooks.

1. Rename QBWUSER.INI File

You can change the QBWUSER.INI file name in the file directory to fix the QuickBooks keeps crashing while opening company file error.

• Go to File Manager and search for the QBWUSER.ini file.
• Click on the file and select Rename, then add ‘.OLD’ at the end.
• Hit Save and then open the QuickBooks company file.

Final Thoughts

QuickBooks Desktop crashes when opening company file, which can occur due to many reasons. To troubleshoot this issue, you can follow the solutions we have provided above with simple steps. If you are still unable to resolve the QuickBooks Desktop crashes when opening company file issue, then you can get expert assistance. Contact us at 855-888-3080 to speak with our team of QB professionals and receive comprehensive guidance.