Business

Quickbooks Crashing When Opening: Here’s How To Fix It

By Oscar Joe 07 Dec, 2023 345
QuickBooks Crashing When Opening: Here’s How to Fix It

Does your ‘QuickBooks crashing when opening’ the company file and crash the program unexpectedly? If so, this guide is all you should follow. 

The company file is what QuickBooks uses to store the accounting and payroll data. Managing your data in the company file requires you to access it. However, when doing so, your QuickBooks might start crashing or freezing unexpectedly or show any unrecoverable error on your screen. Some company file issues can be the reason behind this interruption. This blog will walk you through the possible causes and the troubleshooting solutions you need to fix your issues.

 

Following this error and finding a suitable solution to fix QB crashes can be challenging. If you also find the same, consult the issues you are facing with QB experts by dialing 855-955-1942

Know the Reasons Why QuickBooks Crashes Suddenly      

 

QuickBooks abruptly crashes or freezes when opening a company file, indicating a problem with the program or the data file. To find out the possible reasons, read the pointers mentioned below. 

  • Using an outdated QB application prevents you from accessing a data file. 

  • The QuickBooks initialization file QBWUSER.INI file might be damaged or corrupted. 

  • Any damages to the program files can be the reason behind the QB crash.

Stepwise Solutions to Fix the QuickBooks Keeps Crashing Error 

A sudden crash of QuickBooks prevents you from opening the company file and interrupts your related operations. To help you fix these issues, we have mentioned some suitable solutions below; follow them with extreme care.

Solution 1: Rename the QuickBooks Initialization (QBWUSER.INI) File 

Renaming the QuickBooks initialization (QBWUSER.INI file) helps you replace the damaged or corrupted file and fix the issues you face. 

  • Open File Explorer and go to the QuickBooks file folder. 

  • Now, look for the QBWUSER.INI file and right-click it. Select the ‘Rename’ option. 

  • Add ‘OLD’ at the end of this file name as QBWUSER.INI.OLD and save it. 

  • Now, give a new name to the ‘EntitlementDataStore.ecml’ file.

  • When done, try again to access the data file. 

Solution 2: Repair QuickBooks Using the Install Diagnostic Tool 

If your QuickBooks is damaged or corrupted, you should run the QB Install Diagnostic tool to fix these issues. It also fixes the issues that occur during the installation of QB or related files. 

  • Download the newest version of the Tool Hub from Intuit’s official site. 

  • Now, save this file on the location from where you can easily access it. 

  • Open the file you just saved, ‘QuickBooksToolHub.exe.’ 

  • Follow the on-screen guidelines and agree with the product’s terms and conditions. 

  • Select the ‘Installation Issues’ from the menu bar and click ‘QuickBooks Install Diagnostic tool.’

  • After running this tool, try to open the company file again.  


The provided guide contains all the information on why ‘QuickBooks Crashing When Opening’ and how to fix it. If the problem persists, there are probably some